When Legacy Strategies & Intelligence (LSI) came in to work with me and P&W Sales, we were struggling across nearly every facet of our administrative operations. We knew things weren't running the way they should, but we didn't have a clear understanding of where the problems were or how to fix them.
LSI changed that almost immediately.
They didn't come in with generic advice or surface-level solutions. Instead, they took the time to truly understand our business - digging into our finances, structure, systems, and decision-making processes. They helped me clearly see what was actually happening behind the scenes, and more importantly, why.
What stood out most was how direct and actionable their approach was. They gave me a clear path forward - no fluff, no guesswork. For the first time, I felt like I had a handle on what needed to be done and how to do it.
The best way I can describe it is this: they helped me find and patch the holes in my ship. Before LSI, we were leaking in ways we didn't even realize. After working with them, not only were those issues addressed, but we also had systems in place to prevent them from happening again.
Just as importantly, they helped me grow as a leader. As President of P&W Sales, they gave me the tools, structure, and clarity to become more effective in my role. They also gave me the confidence to make the decisions that needed to be made - something that has had a lasting impact on both me and the organization.
Since implementing their recommendations, we've seen real, measurable results. Most notably, P&W Sales has experienced over 30% growth in retained earnings, which speaks directly to the impact of the operational and financial clarity they helped us achieve.
Beyond the numbers, the biggest difference has been confidence - both in myself and in how the business operates. I now have better visibility, stronger processes, and a clearer direction moving forward.
Legacy Strategies & Intelligence didn't just advise us - they rolled up their sleeves and helped fix what was broken. For any business owner who feels stuck or unsure of what's holding them back, I can confidently say they're the kind of partner you want in your corner.
Zach McMillian
President
P&W Sales
